Futurum Consultancy & Training


Elicitation Skills Training


This course aims to provide participants with a clear understanding of:

  1. To understand the application, strengths and weakness of elicitation
  2. Provide knowledge, skills and techniques to discreetly gather information (elicitation)
  3. Maximising opportunities of the encounter


The course will enable participants to develop their elicitation skills and will be delivered through a combination of trainer led instruction, facilitated discussion and practical exercises. 

Course Content

  • The meaning and application of elicitation
  • The skills and attributes required for an elicitation encounter
  • Elicitation techniques and tradecraft
  • Planning the approach and intended outcomes
  • Conducting productive conversations
  • Recording the result