Futurum Consultancy & Training


NHS Serious Incident Investigations - Module 1

Leading and managing serious incident investigations

Our new one-day workshop on leading and managing NHS serious incident investigations draws on the findings and recommendations of the Care Quality Commission report “Opening the door to change – NHS safety culture and the need for transformation” that was released earlier this year. The training programme has been developed in collaboration with medical specialists and a general practitioner, and has been accredited by the Royal College of General Practitioners (RCGP).

Workshops are being held in Central London in September, October and November 2019 with more being planned for around the UK next year.

For further information or to reserve a place please Contact us


Serious Incidents in health care are adverse events, where the consequences to patients, families and carers, staff or organisations are so significant or the potential for learning is so great, that a heightened level of response is justified.

This workshop aims to provide participants with:

    • A clear understanding of what constitutes an NHS serious incident 
    • The knowledge, skills and techniques to lead a serious incident investigation


The workshop will enable participants develop and implement an NHS serious incident investigation strategy. 

Workshop Content

    • NHS serious incidents 
    • The NHS Serious incident investigation process 
    • Understanding the Human Factors in Serious Incidents 
    • Trauma Risk Management (TRiM)
    • The investigation set up and investigation strategy
    • Introduction to the Root Cause Analysis Toolkit
    • Investigation challenges
    • Reflective Practice