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Futurum Consultancy & Training


Covert Elicitation and Influencing Skills

Elicitation is the art of using of conversation to subtly acquire information about a person, their life and background, future plans, work and projects they are engaged on, and about their work colleagues. Elicitation is an effective way to gain knowledge without raising suspicion and will appear to be normal conversation where the target will not realise he or she has provided useful information.

During the course of the year we will be running a number of elicitation and influencing skills workshops and training programmes that open up this valuable technique, usually the sole domain of the intelligence and law enforcement world, to a wider audience.

Elicitation is an effective way to gain knowledge and has multiple uses that can include including helping build a competitive advantage, conducting due diligence and getting to know your client, getting investment reassurance or gaining a more informed understanding of any area of interest. 

The elicitation skills workshops are facilitated by ex-members of the UK government, military and law enforcement. The workshops are suitable for both the private and public sector and would benefit personnel working in the following areas:

  • Sales
  • Contract negotiators
  • Wealth management
  • Banking and finance
  • Legal and Compliance
  • Senior executives
  • Human resources and recruitment
  • Journalism
  • Therapy and counselling
  • Customer service
  • Law enforcement
  • Security 

Workshop summary

The one-day workshop will provide delegates with the knowledge and skills to discreetly gather information (elicitation). The workshop will include facilitated discussion and practical exercises and will include a variety of topics such as:

  • The meaning and application of elicitation
  • The skills and attributes required for an elicitation encounter
  • Elicitation techniques and tradecraft
  • Planning the approach and intended outcomes
  • Conducting productive conversations
  • Recording the result


Please contact us for a full training prospectus.

Our current training prospectus includes the following workshops:


Workshop No.  Workshop name
E001 Introduction to elicitation skills
E002 Intermediate elicitation skills
E003 Advanced elicitation skills
E004 Elicitation skills for the commercial sector