Futurum Consultancy & Training

Training

Introduction to Management

Objectives

This course aims to provide participants with a clear understanding of: 

  1. The role of a manager
  2. The continuum of management styles
  3. Team characteristics and how to get the most from teams
  4. Connecting individual performance to team and organisation goals
  5. Communication and interpersonal skills
  6. Dealing with conflict and performance issues

Methodology

The course will enable participants to share their own experiences and will be delivered through a combination of trainer led instruction, facilitated discussion and practical exercises. 

Course Content

  • Line management roles and responsibilities
  • Management v leadership
  • The skills and abilities needed to be an effective manager
  • Management styles and how to adapt the style when required
  • Communication skills
  • Influencing and persuading
  • Team dynamics
  • How to motivate others and teams
  • Coaching skills
  • How to diffuse conflict¬†
  • Performance management and SMART objectives
  • Managing change
  • Time management